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Operation Manager

Operation Manager
Operation Manager
BE
RGPV
Ziqitza Heath care Limited
2017 to till date
Operation Manager

 

Deliverables :-

 

°  Managing a Team of 650 Crew , 9 District managers , 8 Maintenance Executive , 1 Assistant Manager ( Maintenance ).

°  Having 273 Ambulances , 47 Janani Vendors in 8 district , 23 maintenance Vendor and performing well with biggest zone in MP ( Vehicle wise as well as Area wise ).

°  2 Times winner of Best Ops Manager in continuous Quarter ( Rising Star ) as well as best zone.

°  Delivering best response time in MP.

°  Delivering Zone SNR and Crew denied from last 3 months.

 

 

Achievement

Got Promoted in same organization within 6 months

Ziqitza Heath care Limited
2017-2017
Senior Executive

Deliverables :-

°  Conduction of smooth emergency operation of district with the coordination of CHMO , DPM, SP, Collector and various Government bodies of respective district.

°   From Availabilities of Consumable, inject-able, Stationary as well as AVR of Ambulance is my responsibility.

°    Staff Duty rooster , salary , attendance, relieving, availability of crew in emergency as well as ambulance.

°  Prompt and proactive response even at night.

°  Response time of district as well per ambulance, responsible for serving the Free Government Services to all needy people.

°  Maintaining the Mileage of all vehicle.

°  Answerable to the complaint of CM Helpline.

°  Responsible for the VVIP Duty when someone visit our district.

Vodafone Spacetel Limited
2014-2016
Sales Representative

Deliverables : –

°  Look After the territory business of 23 lakh.

°  Taking business to new heights by achieving several KBI’s respectively along with the growth of business.

°  Having charge of AVI on the population of 2.24 lakh and in 26 BTS

°  People development / Training .

 

Achievement :

– Got Data star award 3 times in a row .

-Grab top position and got promoted in MPCG circle.

Vodafone Spacetel Limited
2013-2014
Quality Internal Auditor

Deliverables: –

°  Quality Service deliver from VMS and ADVMS

°  VMS  / ADVMS Audit

°  ADVMS / VMS (Infra , Grooming , service & Ambience )

°  People development / Training

 

Achievement

Got one IMAD in first six month tenure.

 

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Teleperformance
2012-2013
Technical Support Executive

Deliverables:

°  Technical support to Netgear for USA based clients and customer

°  First Time resolution to the customers

°  Relation Management

°  Looking after Service sales and Customer service .

°  In 3 Months promoted as Team Leader.

°  Managing a team and maintaining their sales targets.

°  Setting up targets and achieving them.

 

Achievement

Promoted as TL within 3 months

Mock Call Services
2012-2012
Telecaller Executive

Deliverables: –

°     looking after Recovery from Canadian customer and clients.

°     Sales of short term Bank loan.

 

Gyan Ganga Institute of Technology of Management
2011-2012
Training and Placement Officer

Deliverables:

°  Responsible for placement of students.

°  Working for Tie ups and MOU with reputed organization and MNC for Recruitments.

°  Arranging training of PD,GD and PI for students.

°  Responsible for admission on vacant seats of college.

 

Achievements

Joined as Training and placement Officer and got promoted as Admission In charge.

 

Skills
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